{"DID":"crit22e444","Sites":"JJA^JJB","Start Date":"05-14-2025 10:39","End Date":"05-16-2025 13:00","Content":"The Palmetto GBA Jurisdictions J Provider Contact Center (PCC) will be closed for staff training from 8 a.m. to 12 p.m. ET Friday, May 16, 2025. Please note the webchat feature will be unavailable at this time. However, during this closure, providers can use Sage, Palmetto GBA's chat self-service tool.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit25dbdc","Sites":"JJA^JJB","Start Date":"05-20-2025 10:36","End Date":"05-26-2025 17:00","Content":"The Palmetto GBA Jurisdiction J Provider Contact Center (PCC) will be closed Monday, May 26, 2025, in observance of the Memorial Day holiday. Please note the webchat feature will be unavailable on this date. However, during this closure, providers can use Sage, Palmetto GBA's chat self-service tool.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit4b35ae","Sites":"JJB^JMB","Start Date":"07-26-2024 12:01","End Date":"07-30-2024 23:59","Content":"If you missed our Spring Tour, join us in Columbia, S.C. on July 30, to catch up on the most recent provider education from Palmetto GBA.","URL":"https://web.cvent.com/event/93f37ecc-9d69-4a33-b62b-cbd6232d9aff/summary","Target":"_blank","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit5ab3ce","Sites":"JJB","Start Date":"05-28-2024 00:00","End Date":"05-28-2024 23:27","Content":"Medicare Part B providers are invited to Palmetto GBA's MayFest virtual education event Thursday, May 30, 2024.","URL":"https://palmettogba.com/palmetto/jjb.nsf/DIDC/8DRB9MA2C9~Events%20and%20Education","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit5aba12","Sites":"JJA^JJB^JMA^JMB^JMHHH^Railroad Medicare","Start Date":"05-19-2025 09:47","End Date":"05-19-2025 14:00","Content":"Alert - eServices Claim status currently may be unavailable. We will remove this message once the issue is resolved.","URL":"","Target":"_self","Color":"red","Mode":"Standard\n","Priority":"yes"}, {"DID":"crit5b243c","Sites":"JJB","Start Date":"02-16-2024 13:05","End Date":"02-29-2024 08:18","Content":"Have a Medicare question and want to chat with a rep? JJ providers are invited to join us on webchat. Just select the green Chat Now button on the bottom right corner of screen! ","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit5ee5b3","Sites":"JJB","Start Date":"10-14-2024 08:08","End Date":"10-16-2024 18:00","Content":"Due to an unexpected delay in system cycle processing, payments to Part B providers dated October 15, 2024, may be delayed by no more than one day. We apologize for any inconvenience this may cause.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"no"}, {"DID":"crita3c1db","Sites":"JJB","Start Date":"10-28-2024 13:15","End Date":"11-12-2024 13:15","Content":"Registration is now open for the Autumn Run Education Tour.","URL":"/palmetto/jjb.nsf/DID/7CNDSGJ7KX","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critaeb5ae","Sites":"JJB","Start Date":"03-11-2024 10:47","End Date":"04-18-2024 09:47","Content":"Join us for Spring Tour 2024: Columbia, S.C. on April 2, 2024, Bessemer, Ala. on April 8, 2024, Cleveland, Tenn. on April 10, 2024, Decatur, Ga. on April 11, 2024, Charleston, W. Va. on April 16, 2024, and Richmond, Va. on April 18, 2024. ","URL":"https://palmettogba.com/palmetto/jjb.nsf/DID/SY9IONT0ZJ","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critb22ced","Sites":"JJB","Start Date":"11-06-2024 13:34","End Date":"11-06-2024 14:15","Content":"Palmetto GBA is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the Enrollment Application Status Lookup tool on our website.","URL":"https://www.palmettogba.com/internet/PCIDN.nsf/R?OpenAgent&DID=BBHQEN88&url=yes","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"yes"}, {"DID":"critd332ba","Sites":"JJB^JMB","Start Date":"03-28-2025 10:48","End Date":"03-28-2025 12:05","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed for staff training from 8 a.m. to 12 p.m. ET Friday, March 28, 2025.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crite15b33","Sites":"JJA^JJB","Start Date":"05-16-2025 13:00","End Date":"05-17-2025 08:00","Content":"Due to routine maintenance, Palmetto GBA Chat and Sage, the digital assistant, will not be available after 5:00 p.m., ET.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}

MayFest 2025

Published 04/29/2025

MayFest: Bee Informed

Dates: Monday and Tuesday May 12–13, 2025

Time: 9 a.m. to 3:30 p.m.

Palmetto GBA is pleased to present our annual MayFest 2025 virtual conference Monday and Tuesday May 12–13, 2025. MayFest is designed to keep you informed and up-to-date on Medicare guidelines and coverage requirements. MayFest features in-depth sessions on a wide range of clinical and billing topics. It’s a great opportunity to strengthen your Medicare knowledge and stay aligned with current updates from CMS and Palmetto GBA. Attendees will receive helpful resources and reference materials, as well as access to live Q&A sessions. We look forward to your participation!

One hour MayFest sessions will be from 9 a.m. to 3:30 p.m. on both days.

Note: A NPI and PTAN are required to register. Enter “N/A” if you do not have a NPI or PTAN. The event may conclude early if all content has been presented and questions have been answered.

Audio for this presentation will be broadcast through your computer speakers or headphones. Please test your audio devices before the presentation begins.

Handouts and additional resources will be available in the resource icon once the webinar starts.

Survey: We value your comments and opinions and look forward to continuous improvement in how we conduct business and serve our providers. Palmetto GBA is committed to our partnership and will share process improvements based on your feedback.

Was this article helpful?

Contact POE Our representatives are ready to assist you.

Education Request FormRequest education tailored to meet your needs Speaker Request FormAssociations and Medical Societies request educational workshop series

Palmetto GBA Web Chat

Sounds: On Save Transcript

Please answer the questions below. Additional fields may appear based on previous answers. Fields with a red asterisk (*) are required.

Your InformationClear

Name

E-mailPhone

1()-x

Inquiry InformationClear

How can we assist you today?

Please describe your inquiry.

Select your stateClear

State

Select your stateClear

State

Provider InformationClear

StatePTANNPI Last 5 of TIN

Patient InformationClear

Patient Name must exactly match the information submitted on the claim, including suffix if applicable.

Patient Name

MBI DOB

Appeal InformationClear

From DOS

To DOS

Last 5 of ICN Appeal DCN

Claim InformationClear

From DOS

To DOS

Total Amount Billed

Denial InformationClear

From DOS

To DOS

Total Amount Billed or Last 5 of Claim Number

Rejection InformationClear

Submitter ID

DDE InformationClear

DDE ID

Restore InformationClear

Submitter ID Receiver ID Date of File

Prior Authorization InformationClear

From DOS

To DOS

UTN

Application InformationClear

DCN / Web Track ID

POC/AP/DO Name

Product InformationClear

Manufacturer Product Name Product Number Product Description

OtherClear

Please describe your inquiry.

Additional InformationClear

Please provide any other information which may assist with your inquiry.

Are you sure you want to end your chat?

Keep Chatting Close Chat Save Transcript & Close

Improve Your Experience

MayFest 2025

Auto Launching...

Was this article helpful?

Palmetto GBA Web Chat

Are you sure you want to end your chat?